Terms & Conditions
Please read the following document carefully. These conditions set out the terms of the contract between Store4Sure (“the contractor”) and you (“the customer”). By continuing with this agreement you acknowledge that you have read, understand and agree to be legally bound by these conditions.
1. Definitions
1.1 Any reference to “we”, “us”, “our”, “facility”, “the contractor” or “the company” refers to Store4sure.
1.2 Any reference to “you”, “your” or “the customer” refers to the person agreeing to this contract, as defined in section 12 of the Unfair Contract Terms Act 1977.
1.3 Any reference to “goods” refers to items stored under this contract.
1.4 Any reference to “the service” refers to the services provided by Store4sure under the provisions of this contract.
2. Quotations
2.1 Prices quoted do not include VAT, customs duty, and/or any other fees payable to third party statutory bodies. If any fees are incurred these will be invoiced to you on top of any agreed price.
2.2 While we make every effort to make sure all prices are correct at the time of quotation we reserve the right to amend any information as needed. Storage rate prices will normally be reviewed every 12 months (normally August) and we reserve the right to increase prices in line with market standards or trends if it is considered necessary to cover costs of supplying the service.
2.3 Quotations are based on stock prices and do not include any added extras.
2.4 Quotations are not guarantees that we have quoted items and/or service available on the day you require; neither does it constitute a contact between the customer and Store4sure.
4. Storage Exclusions
4.1 We do not allow the storage of the following goods/items:-
* Liquids, including paints, paraffin and petroleum etc.
* Chemicals, Gas bottles, combustible or highly inflammable and explosive items.
* Food items or perishable goods.
* Medical supplies, drugs or strong smelling perfumes and cosmetics.
* Mattresses or bedding (unless covered by a sealed non allergic or plastic mattress cover).
* Pets, pet foods or pet related items and garden fertilizers of any kind..
* Machinery containing oil, water or fuel unless fully drained and sealed.
* Cars over 5 meters in length unless by prior arrangement.
4.2 Items stored that contravene this clause maybe removed without notice and billed at our standard billing rate (see clause 8.9) unless consent is given in writing by an official representative of Store4sure.
5. Customers Undertaking
5.1 Customers must:-
* Declare the correct values requested on all official documentation.
* Be present or assign an approved representative to be present every time goods are deposited, removed and/or inspected to oversee that goods are stored within the guidelines contained within this contract.
* Keep to the payment terms agreed upon commencing this contract (see clause 8).
* Give 14 days written notice before removal of goods and/or termination of this contract.
* Obtain sufficient insurance to cover any items that might be lost, stolen or damaged whilst in our storage facility.
* Not allow children under the age of 12 years old to enter the buildings unless fully supervised at all times. Children under 12 years of age are not covered by our insurers and no claims will be accepted or entered into for loss, damage or injury to them.
6. Customer Conduct
6.1 You agree to use Store4sure’s facility only for lawful purposes. You agree not to take any action that might compromise the security of the facility, render the facility inaccessible to others or otherwise cause damage to the facility or its content. You agree not to add to, subtract from, or otherwise modify any contents not owned by you. You agree not to use the facility in any manner that might interfere with the rights of Store4sure or any third party.
6.2 You understand and agree that you are personally responsible for your behavior whilst on any property licensed to Store4sure. You agree to indemnify, defend and hold harmless Store4sure, its affiliates, licensors, employees, and agents from and against all claims, losses, expenses, damages and costs (including, but not limited to, direct, indirect, incidental, consequential, and/or exemplary damages), and reasonable solicitors fees, resulting from or arising out of your use, misuse, or inability to use the facility or gain access to content, or any violation by you of these terms of service.
7. Declaration of Goods
7.1 By agreeing to this contract you confirm:-
* You are the owner of all goods stored; or you have the express written authorisation of the owner of said goods.
* All goods conform to all terms laid out in this contract.
8 Payments, Billing and Charges
8.1 All charges incurred and transactions made though Store4sure are payable in cash, cheque, standing order or bank transfer unless alternative methods have been agreed upon in writing.
8.2 Credit and debit card transactions (where permitted) incur an additional 2% charge to cover processing fees.
8.3 Billing periods are charged at whole unit increments. Part weeks and hourly rates are rounded up to the nearest chargeable amount.
8.4 Payment for the first months rental period must be made in advance. Payment for all subsequent invoices must be made within seven days of receipt.
8.5 All outstanding charges must be settled before final removal of stored items.
8.6a In the event you should cancel a ‘Special Rates’ contract (see clause 8.10) before the agreed date, you will be required to pay an additional two weeks rental at the discounted rate or give two full weeks written notice.
8.6b Two weeks rental will be charged at completion of your rental if notice is not given. Open ended notice is not permitted.
8.7 Interest is charged for late payments at 3% above Barclays Bank PLC base lending rate. Bounced cheques and unpaid standing order payments will incur a £25 penalty charge.
8.8 If after a reasonable time any invoices are still unpaid, items stored may be impounded or disposed of to offset any long outstanding arrears. (currently 3 months unpaid storage fees)
8.9 Any items that we consider unsafe will be moved or re-stacked and the charge for so doing added to the final account (calculated @ £25 per hour per person plus VAT).
8.10 ‘Special Rates’ and ‘Discounts’ are given on periods of storage over 4 weeks and/or at the General Managers discretion. Invoices rendered will show the discounted rate agreed as well as the non discounted rates. If invoices are not paid in accordance with the discount terms shown on the invoice, the full amount becomes payable and will be required to be settled before rooms can be vacated.
8.11 Any damage caused to locked rooms, partitions, walls, locks or any part of the buildings or boundary perimeters will be charged to the client at a full reinstatement cost.
9 Correction of Errors and Inaccuracies
9.1 The contents of this document may contain typographical errors or other errors or inaccuracies and may not be correct or current. Store4sure reserves the right to correct any errors, inaccuracies or omissions and to change or update the content at any time without prior notice. Store4sure does not, however, guarantee that any errors, inaccuracies or omissions will be corrected.
10. LIMITATION OF LIABILITY
10.1 YOU EXPRESSLY UNDERSTAND AND AGREE THAT STORE4SURE SHALL NOT BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR EXEMPLARY DAMAGES, INCLUDING BUT NOT LIMITED TO, DAMAGES FOR LOSS OF PROFITS, GOODWILL, USE, DATA OR OTHER INTANGIBLE LOSSES (EVEN IF STORE4SURE HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES), RESULTING FROM: (i) THE USE OR THE INABILITY TO USE THE SERVICE; (ii) THE COST OF PROCUREMENT OF SUBSTITUTE GOODS AND SERVICES RESULTING FROM ANY GOODS, DATA; (iii) UNAUTHORIZED ACCESS TO OR ALTERATION OF YOUR TRANSMISSIONS OR DATA; (iv) STATEMENTS OR CONDUCT OF ANY THIRD PARTY ON THE SERVICE; OR (v) ANY OTHER MATTER RELATING TO THE SERVICE.
This agreement is governed by English Law.
Nothing in these Terms and Conditions shall affect the Customer’s statutory rights as a Consumer.
If any term or provision of these Terms and Conditions is held invalid, illegal or unenforceable for any reason by any court of competent jurisdiction such provision shall be severed and the remainder of the provisions hereof shall continue in full force and effect as if these Terms and Conditions had been agreed with the invalid, illegal or unenforceable provision eliminated.